SHIPPING INFO
We ship your order out within 3 business days via USPS 3-day priority mail or equivalent, tracked service. We are a small family business and don't have a staffed warehouse, but we do want you to get your stuff soon because we know you're excited! If you need it by a certain date and that date is getting close, let us know with a note in your order form so we can make sure it gets to you asap.
GENERAL INFO
Mayfly Toys is committed to your satisfaction and excited to serve you. We work hard to offer you great toys that meet our high standards for sustainability. We want you to have a great experience with our website and our toys, so please reach out if there's anything you need from us. At this time we do not offer returns or refunds unless we have made a mistake, but we will do everything we can to make sure you are happy with your purchase.
PAYMENT METHODS
Our online payments are processed by our website host, Wix. We never see your credit card info, and it isn't stored on our website.
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What if I have a problem with my order?Reach out to us right away. We'll work with you to make it right.
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Is your stuff really biodegradable?We are currently filling Eco Eggs, which are biodegradable plastic eggs made from plant material. These are made in the USA and yes, they really are biodegradable, although plant-based plastic is better suited for municipal compost and not for your backyard compost bin. Most of our filler toys are biodegradable, too; some bits might not be, such as the wire frame inside worry dolls, or the pull string inside a sari bag, which might have metallic threads in it. We know you'll be smart about what you toss in your compost bin. But you can be sure of one thing: we don't send you plastic toys.
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Where is your stuff made?We sell products from a variety of manufacture locations, but we are picky about who we buy from. If it's not made in the USA, it's fair trade from another country. We always list the country of origin with our products, and are always looking to offer products made in the USA whenever possible.
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Can I place a custom order?Want 50 worry dolls, or only stuff that's blue, or two dozen eggs in your alma mater's colors? Send us an email; if we've got it in stock, we'll set it up for you.